The new KLM app
Role – designer
- The new KLM app
Inspired by KLM’s commitment to design for the person in every passenger, AKQA created an app that provides the most relevant information and the next best action to take, wherever you are in your journey.
Available on both iOS —including Apple Watch— and Android mobile devices, the app always keeps you one step ahead, by anticipating your personal needs. A simplified booking tool, one-tap check-in, quick pay, and effortless seat changes contribute to a frictionless experience, all working to set a new standard in the way an airline interacts with its customers.
The app always keeps you one step ahead, by anticipating the user’s individual needs. Our goal was to design an app that will make every KLM customer feel special and create the feeling that the app was designed specifically for them.